Terms of service

Terms of Service

Welcome to NuzzleTrail. By visiting our website or placing an order, you agree to these Terms of Service and the policies linked on our store.

Products and orders

Our products are made to order through production partners. Product colors, placement, and appearance may vary slightly from what you see on your screen. We may update products, prices, descriptions, and availability at any time.

When you place an order, you are responsible for providing accurate shipping, contact, and payment information. We may cancel or refuse an order if information is incomplete, payment cannot be processed, or fraud is suspected.

Shipping

Delivery times are estimates and are not guaranteed. We are not responsible for delays caused by carriers, customs, weather, incorrect addresses, or events outside our control.

Returns and refunds

Returns and refunds are handled according to our Return & Refund Policy. Because our products are made to order, we do not accept returns or exchanges for buyer's remorse, incorrect size selection, or change of mind.

Intellectual property

All store content, brand names, product designs, images, graphics, and text are owned by NuzzleTrail or its licensors. You may not copy, reproduce, or use our content without permission.

Third-party services

Our store is powered by Shopify and may use third-party services for payment, production, shipping, analytics, and marketing. Those services may have their own terms and privacy practices.

Limitation of liability

To the fullest extent allowed by law, NuzzleTrail is not liable for indirect, incidental, special, or consequential damages related to your use of our store or products.

Contact

Questions about these terms can be sent to nuzzletrail@gmail.com.

NuzzleTrail
Room 104, No. 34, Tianlin Third Village, Xuhui District, Shanghai 200233, China